About the Role & Team

IDC is seeking a Senior Account Manager to join our team in South Africa. You will be responsible for driving sales, growth and building long-lasting relationships with existing clients and prospects for large Telcom Operators and ICT Services player, Technology Vendors & Enterprises across Sub-Saharan Africa across the IDC portfolio of services. Your reporting Manager is based in Dubai, UAE. IDC portfolio spans across Research, Advisory and Technology Events.

What You’ll Do

• Individually contributing to the sales revenue for Sub-Saharan Africa region via identifying and prospecting new business opportunities in the technology sector as well as keeping existing clients engaged.
• Organizing and driving face-to-face and virtual meetings with existing and potential customers to sell IDC Services to cultivate strong, long-term relationships with existing and new clients.  
• Able to handle a typical mix of Hunting & Farming business. This ratio would be 60% hunting and 40% Farming the existing accounts  
• Customizing proposals based on customer requirements with the support of team members through existing PowerPoint templates. 
• Accurately reporting the sales pipeline in the CRM and local market intel/inputs to grow the business based on trends and requirements
  

What You Bring

• A solid track record of about 10 years of experience with a focus on consultative selling and client relationship management
• Knowledge of the technology sector, ICT Services (DC, Cloud , Security, IoT & other Digital Services) and/or experience with selling to Large Telco's is a big plus
• Being fluent in English is a must, other languages are an advantage.
• Ability to build and maintain strong customer relationships at various organizational levels.
• Powerful negotiation, communication, and presentation skills, and advanced Powerpoint skills are an advantage.
• Demonstrated ability to meet and exceed sales targets in a competitive environment.
• Excellent problem-solving skills and a strategic mindset to navigate complex sales scenarios.
• Being self-motivated, driven, and capable of working independently and as part of a team.
• Proficiency in using CRM tools and other sales-related software, knowledge of Salesforce in particular is a plus.

Why This Role Stands Out
At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions.

Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.

What We Offer

• A position in a highly professional and globally respected market research and advisory firm, where initiative leading to results is rewarded.
• Individualized Culture: An environment where you can explore new areas outside your specialty and stay engaged with work you enjoy.